While the pandemic rages it is challenge enough to keep up, but Christian Hunt, a former compliance officer and found of the firm HumanRisk, is already looking to the post-pandemic world and the likely transformations in how we will work for many years to come.
He sees the pandemic as accelerating changes we have already seen while also creating additional challenges. The embrace of technology and remote workers are being deepened, as is the pressure on workers to deliver. At the same time, there is more focus than ever on ethics, as businesses struggle to determine what is the right thing to do for their employees and customers, in addition to the bottom line.
As we roll with these changes, Christian suggests that compliance teams need to focus even more on their communication skills. As a profession that depends on persuasion, it’s essential to better understand how to persuade more effectively, especially while using the new technologies that have proliferated.
At the same time, we need to continue to explore how the use of data can improve compliance programs. That includes determining what data we have, don’t have and don’t really need.
Listen in to learn more about how to start positioning yourself and your program for the post-pandemic economy.