When creating effective compliance programs, it’s also important to create an effective compliance team.
To do that, compliance veteran and executive coach Amii Barnard-Bahn lays out in the podcast a five elements approach:
Team members need to believe that their peers have good intent and are in an environment where they can be honest and open with each other. That requires a leader who fosters a collaborative environment.
- Mastering Conflict
Conflict is inevitable and a natural part of being human, she explains. It’s also a part of good decision making, but we need to be aware of how we and others respond to conflict.
- Achieving Commitment
Interestingly, she argues that consensus can hurt commitment, if it’s just head nodding. What you need is true buy in, even if not everyone agrees with the decision.
- Embracing Accountability
That means accountability doesn’t just come at the end but all along. You also need a willingness to call out behavior that is damaging to the team.
- Focusing on Results
When it comes to results, it’s key to look at both the what and the how, and to look around the corner to see what the future risks are.
Listen in to learn more about how to improve the effectiveness of your compliance team.