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When it comes to business and corporate culture today, there are clear haves and have nots out there, reports Eric Pinckert, Co-Founder and Managing Director of BrandCulture, a firm that, as its name suggests, focuses on brand and culture development. Some organizations are doing very well despite the pandemic, and their values and cultures are the stronger for it. Others are faring less well, and as a result their culture and values are under stress.
In this podcast he recommends that companies take advantage of six key levers for strengthening their culture:
- Leadership
- Structure, systems and processes
- The work from home environment
- Symbolism
- Rewards and recognition
- Communications
Listen in as he discusses how to use all these levers and dives deep into what makes for better communications when it comes to values and culture. He also discusses the balance between capitalizing on the opportunity created by a crisis and acting too cavalierly.
Finally, and most provocatively, he takes on what he finds to be generic organizational values and argues for values that are more definitional of what the organization stands for.