By Susan Bounds, Director-Compliance, AT&T
Jayne Cano, Lead Compliance Analyst, AT&T
Lee Miller, Associate Director-Training Design, AT&T
You think your existing training is great, but you really may need to toss it out! We took a hard look at our curriculum (format, content, required individual courses), and turned it around – in the process, we also made it mobile-friendly, and relevant for employees around the world. We didn’t do it all overnight, though; we’ll talk about that. We teamed with our internal training design partners to use simple technology to make memorable training and incorporated interactive features for both online and in-person formats. Find out how you can make the move from “rules-based, cover-all-the-possibilities” to “here are some tools you can use to make good decisions for you and your teams.”